Rights protection
Intellectual Property & Infringement Policy
Last updated: June 6, 2026
SupplyUp respects intellectual-property rights and expects all users to do the same. This policy explains how rights holders can report infringement on the platform and how we handle notices.
1. Scope
- This policy covers alleged infringement of trademarks, copyrights, patents, and other IP rights in listings, images, text, or supplier content on the platform.
2. User obligations
- Users must only upload content and list products they have the right to use and sell.
- Selling counterfeit, replica, or unauthorized branded goods is prohibited and may result in immediate removal and account action.
3. Submitting an infringement notice
- Rights holders (or authorized agents) may submit a notice to the email below including: identification of the right and the allegedly infringing listing/URL; proof of ownership or authority; a good-faith statement; and contact details.
- Incomplete notices may delay action; knowingly false claims may carry liability.
4. How we handle notices
- We review valid notices and may remove or disable the reported content and notify the supplier.
- Suppliers may submit a counter-notice with evidence of their right to use the content.
5. Repeat infringers
- Suppliers with repeated valid infringement reports may be suspended or terminated.
6. Disclaimer
- SupplyUp acts as an intermediary and is not the seller; we facilitate enforcement but cannot adjudicate ownership disputes between parties.
7. Contact
- Submit infringement notices and IP questions to the email below.
Questions? Contact us at ip@supplyup.org